Shipping policy

Shipping & Returns Policy

Delivery Areas/Regions
We ship worldwide! Orders can be delivered to the United States, United Kingdom, Canada, and most international locations. Please note that delivery availability may vary for certain countries or regions.
Processing Time
All orders require 2-5 business days for processing before they are shipped. Orders are not processed or shipped on weekends or holidays.
Shipping Fees & Methods
Shipping costs are dynamically calculated at checkout, based on the delivery address, selected shipping courier, and the service level chosen. All available shipping options and final costs will display before you complete your purchase.
  • No perishable, hazardous, or otherwise restricted items are sold or shipped.
Estimated Delivery Times
Delivery times vary by country, region, and carrier. Standard shipping estimates will be provided at checkout, according to the destination and selected courier.
  • We do not offer expedited/express shipping options at this time.
Tracking Information
Once your order ships, you’ll receive a tracking number via email—use this to monitor your shipment from dispatch to delivery.
Returns & Exchanges
If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of receiving your order. To be eligible, items must be unused and in their original packaging.
Please note:
  • Monogrammed, personalized, special-order items, and products damaged through normal wear and tear are not eligible for return.
  • Some products are completely non-returnable; these are clearly indicated on their product pages.
  • Customers are responsible for return shipping costs unless an incorrect or defective item was received.
To initiate a return, please contact our customer service team via email Store@bein.fit with your order details.